Zoom Add-ons Pricing 2026
Phone, Rooms, Webinars, AI Companion, and more. Add-ons are where Zoom costs quietly double. Here is every add-on with its real cost and honest assessment.
| Add-on | Price | Billing | Who Needs It |
|---|---|---|---|
| Zoom Phone (Metered) | $10 | /user/month | Teams needing basic telephony (US/Canada) |
| Zoom Phone (Unlimited) | $15 | /user/month | Heavy call volume teams |
| Zoom Phone (Global Select) | $20 | /user/month | International calling (40+ countries) |
| Zoom Rooms | $49 | /room/month | Conference rooms with Zoom hardware |
| Zoom Webinars (Starter) | $66.67 | /month (annual) | Webinars up to 300 attendees |
| Zoom Webinars (Plus) | $82.50 | /month (annual) | Webinars up to 100 attendees + more features |
| Zoom Events | $124.17 | /month (annual) | Multi-session events with ticketing |
| AI Companion Custom | $12 | /user/month | Custom AI training on company data |
| Zoom Whiteboard | $2.49 | /user/month | Advanced whiteboard collaboration |
| Zoom Contact Centre | Custom | contact sales | Omnichannel customer service |
Zoom Phone
Cloud phone system with three tiers. The Metered plan charges per-minute for outbound calls, while Unlimited and Global Select include outbound calling.
US & Canada Metered
$10/user/mo
Inbound calls included. Outbound charged per minute. Best for teams that primarily receive calls.
US & Canada Unlimited
$15/user/mo
Unlimited inbound and outbound to US and Canada. Best for sales teams and heavy call users.
Pro Global Select
$20/user/mo
Unlimited calling in one of 40+ countries. Best for international teams or country-specific offices.
Watch out
- Number porting takes 2-4 weeks. Plan accordingly during migration
- E911 setup is mandatory in the US and adds operational overhead
- International calling beyond your selected country incurs per-minute charges
- Business Plus ($22.49/user/mo) includes US & Canada Metered Phone for free, saving $10/user/mo vs Business + Phone
Zoom Rooms
$49/room/month for the software licence. But the real cost is hardware.
Total per room: $1,550 to $5,000+ in hardware
A 5-room office: $8,000-25,000 upfront hardware + $245/month in Rooms licences ($2,940/year). Hardware amortised over 3 years adds $2,700-8,300/year. Budget $5,000-11,000/year per 5 rooms all-in.
Zoom Webinars & Events
Requires a paid Zoom Workplace plan (Pro or above). Pricing is by capacity tier.
| Product | Monthly (annual billing) | Attendee Capacity |
|---|---|---|
| Webinars Starter | $66.67 | Up to 300 |
| Webinars Plus | $82.50 | Up to 100 (more features) |
| Zoom Events | $124.17 | Up to 100 (multi-session, ticketing) |
| Webinars (500 attendees) | $154.17 | Up to 500 |
| Webinars (1,000 attendees) | $420.83 | Up to 1,000 |
| Webinars (5,000 attendees) | $1,200+ | Up to 5,000 |
If you host webinars only 2-4 times per year, consider per-event alternatives like Livestorm, or simply use your meeting plan with large meeting add-on ($50/month for 500 participants).
AI Companion
This is confusing because there are three tiers. Here is the breakdown:
AI Companion (Basic)
Free
Included with all paid Zoom plans. Meeting summaries, smart compose in chat, and basic AI features.
AI Companion Custom
$12/user/mo
Trains AI on your company data. Custom meeting insights, knowledge base integration, and advanced features.
AI Companion Standalone
$10/user/mo
For users without a Zoom licence. Access AI features without a full Zoom plan.
Most teams get value from the free basic tier. Custom AI is worth it for large organisations that want AI trained on internal data. The standalone option is rare but useful for companies using Teams/Meet for video but wanting Zoom AI for other workflows.
Zoom Whiteboard
$2.49/user/month for the full-featured version. A basic version is included in all paid plans.
Before buying, audit your stack. If your team already uses Miro, FigJam, Mural, or Excalidraw, you probably do not need another whiteboard tool. Zoom Whiteboard is convenient for teams that live entirely in Zoom, but it is less capable than dedicated tools.
For 50 users: $124.50/month ($1,494/year). For context, a Miro team plan is $8/user/month with far more features.
Real-World Scenario: 50-Person Company
A typical 50-person company on Zoom Business with common add-ons. Watch how the headline $18.33/user/month grows:
The headline price was $18.33/user. The real cost is $32.72/user, nearly double. This is why calculating your true cost matters. Try the calculator
Add-on FAQ
Can I add Zoom Phone to any plan?
Yes. Phone can be added to Pro, Business, or Enterprise. But Business Plus already includes Phone (US & Canada), making it cheaper than Business + Phone add-on if most users need phone access.
Do add-on billing cycles match my main plan?
Not always. Add-ons purchased at different times may have different renewal dates. This creates billing complexity and makes cost tracking harder. Ask Zoom to align renewal dates when adding new products.
Is the AI Companion free version any good?
Yes. It provides meeting summaries, smart compose in chat, and basic AI assistance. Most teams will not need the $12/user Custom tier unless they want AI trained on company-specific data.